Latest News and Announcements

Network outage: College IT Services affected

From IT Services: May 12, 2014 - At approximately 3 a.m. this morning, a power issue in the Hinds Data Center led to a failure with network equipment in the area, resulting in wired and wireless network being down in Hinds and the Center for Integrative Science. ITS engineers and Facilities Services are on site to verify equipment status and restore service. College servers are located in Hines and cannot be reached over the network until IT Services resolves the issue. College IT Services affected include: CAAS

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Beware Ransomware

You may have heard on your local news or on Facebook about a new computer security threat. There are now two competing malware programs in circulation that will infect your personal computer, encrypt all of your files, then demand payment for the "private key" to allow you to unencrypt these files.

CryptoLocker and CrypotoDefense (which appeared late February 2014) are the two most prevalent versions of "ransomware," programs that will literally hold all your important files for ransome until you hand over a rather steep payment (typically in the form of Bitcoins).

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Phishy Emails

Lately we've noticed an increase in the number of bounced emails that contain spam messages. If you see these in your Inbox, it doesn't mean someone has hacked into your account and is using it to send spam all your friends and colleagues. IT Services has a useful article that explains everything: What occurs is that a spammer uses your email address as the From in spam or phish messages sent to others. That way, his true identity is hidden, and he also does not receive the bounce-backs of potentially tens or even thousands of emails.

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Help! I think someone hacked my email account

Lately we've noticed an increase in the number of bounced emails that contain spam messages. If you see these in your Inbox, it doesn't mean someone has hacked into your account and is using it to send spam all your friends and colleagues.

IT Services has a useful article that explains everything:

What occurs is that a spammer uses your email address as the From in spam or phish messages sent to others. That way, his true identity is hidden, and he also does not receive the bounce-backs of potentially tens or even thousands of emails.

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Email Problems on Wed. January 9th

From the ITS Website:

 

Jan. 9, 2013 - At 6:50am, IT Services began receiving reports of degraded performance with xmail and Sharepoint. The xmail problems affect users with Mac OSX running Apple Mail or Outlook 2011 or those using xmail via the web. Many users receive a pop-up regarding autodiscovery. IT Services technicians are working on the problem.

 

You can do some things using the web interface: http://xmail.uchicago.edu

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Before You Leave For Break

Whether you're heading home for the holidays or staying on campus like the rest of us working stiffs, please consider these steps to help keep our workplace secure.  Lock Your Doors and Windows If you leave your office, even for a short period of time, close and lock the door.  Do not leave your keys in the door. Make sure that exterior doors are closed and windows locked when you leave your building. Make sure that any propped doors are closed and locked.    Use Your Deadbolts

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Broken bookmarks & The Shibboleth

From IT Services Shibboleth Authentication Overview,

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Filtering your Junk

The new junkmail system from IT Services takes some work to train, but a little daily pruning on your part can help keep your Inbox clear of Junk and full of messages that you need to see. Here's now to review your messages and only keep what you really want:

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Windows 7 Temp Profiles: What's the Opposite of Deja Vu?

If you use Windows 7, chances are at some point you will experience an odd sensation when logging into your computer. A sense that you've never been here before. George Carlin called it "Vuja De," but what it really is, in this case, is the Windows 7 temporary profile.

What it is:

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University is Switching from cMail to xMail

The central IT group, IT Services (formerly NSIT) is working to move all email accounts off of the old mail server (cMail.uchicago.edu) to the campus Microsoft Exchange server.  All College faculty and staff will receive an xMail account (if they don't already have one).

College IT will send you an email prior to your account migration.  If you currently access your mail via the web, you'll go to https://xmail.uchicago.edu after the migration.

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cVPN & Mountain Lion

Mac OS X has had a long and hard history with the UChicago VPN—The last time it worked properly was under Mac OS 10.4, and the Java applet at http://cvpn.uchicago.edu has been dicey at best ever since. There is a download available at answers.uchicago.edu for users of 10.4-10.7, but the version for 10.8 is not there yet.

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New Phishing Scams

Here's a couple of the latest phishing scams that have landing in our inboxes:

Emergency Notification

Dear: University of Chicago Webmail subscriber, We hereby announce to you that your email account has exceeded its storage limit. You will be unable to send and receive mails and your email account will be deleted from our server. To avoid this problem, you are advised to verify your email account by clicking on the link below.

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Upcoming Events

The second session of our Faculty Technology Reception will be help this Wednesday, September 28th, in the Stuart reading room. All faculty and staff are encouraged to come and learn about the many technological resources available at the University of Chicago, and talk to employees from A/V Services, College IT, IT Services, Safe Computing and more. There will be free refreshments. In addition, we'll be having our monthly Drupal meetups the last Thursday of every month, in Harper 284. They will be from 3-4:30pm, and are for people of all experience levels.

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