IT Services will be locking down some accounts today (December 2) at noon for staff (and some student staff) in the academic divisions who have not complied with a number of emails directing them to change their passwords.
If you're one of those people, and you can no longer check email or access the WIFI network, here's what you need to do:
If You Lose Access to Your CNet Account
In the event that you are locked out of your CNet account, you will need to contact the ITS Service Desk at 773-702-5800 (2-5800). They will verify your identity and provide you with a recertification code that you will then use to create a new password.
Please note that call wait times may be high, and that you may experience some delay. Changing your password before it is locked is the only way to ensure uninterrupted access to your account services.
Changing passwords regularly and choosing secure passwords or passphrases are the most important things you can do to ensure that you maintain ownership of your identity and full access to University systems. We appreciate your attention and assistance in making your information, and the University’s, as safe as possible.
Senior Director for Architecture, Integration, and Security
Chief Information Security Officer
University of Chicago