Latest News and Announcements
Apple Phishing Email
Please be on alert for a phishing scam that looks like it comes from Apple. The email is supposedly from Apple Support and they write that your Apple account is going to be suspended because you did not reply to an earlier verification email. The phishing email contains a link that allows you to “Verify Now" but if you click the link, you land on a bogus webpage that looks like Apple’s web page but is a fake, and it tries to manipulate you into entering your password, credit card, and other personal information.
Beware of Microsoft Windows 10 Scams
Microsoft is in the process of distributing their new Windows 10 Operating System. This is an upgrade that you do not pay for, promises to fix problems with earlier versions, and claims to be more secure.
Some individuals are trying to exploit Microsoft efforts, to fool people into paying for this free upgrade. You might get calls from scammers claiming to be Microsoft tech support and trying to charge you for the upgrade using your credit card.
Student Password Refresh Campaign
March 24, 2015: Today is the day some undergrads who have not changed their passwords will be temporarily blocked from accessing applications requiring a CNet login. Students have received a number of messages from the Chief Information Security Officer with the steps they need to take to refresh their CNet passwords:
Campus Network Connectivity Restored
IT Services has fixed the issue from early this morning. There may be some lingering issues tha should clear up later this morning.
RESOLVED: Campus Connectivity Outage
Mar. 18, 2015 - At 6:46 a.m., internet connectivity was cut off between the campus and off-campus resources. Pre-existing connections usually remained open but new connections could not be opened across the campus border in either direction. ITS network engineers were able to isolate the problem to an error on the campus border firewall and restore normal service by 7:29 a.m.
Cnet Password Campaign – lockouts for some today
IT Services will be locking down some accounts today (December 2) at noon for staff (and some student staff) in the academic divisions who have not complied with a number of emails directing them to change their passwords.
If you're one of those people, and you can no longer check email or access the WIFI network, here's what you need to do:
Outlook: How to Stop an Outgoing Message
All of us have experienced a moment when we've pressed "Send" only to realize that it was going to the wrong individual -- or that we've hit "Reply All" to about 80 people. But if you keep a cool head (and some fast fingers) there is a way to stop the message before it heads out.
IT Services Password Change Campaign
You may have received an email from IT Services about the Password Change Campaign. It would look like this:
Dear Colleague, Keeping your personal information secure is a top priority for the University. In an effort to strengthen the security of the University’s network, computing, and data, we are launching a CNet Password Refresh Campaign.
You may have heard on your local news or on Facebook about a new computer security threat. There are now two competing malware programs in circulation that will infect your personal computer, encrypt all of your files, then demand payment for the "private key" to allow you to unencrypt these files.
CryptoLocker and CrypotoDefense (which appeared late February 2014) are the two most prevalent versions of "ransomware," programs that will literally hold all your important files for ransome until you hand over a rather steep payment (typically in the form of Bitcoins).
Phishing Contest - Win an iPad Mini
To celebrate National Cybersecurity Month, IT Services is running a contest to college phishing emails through November 10, 2014. Open to members of the University of Chicago community. Send your phishy mails to: firstname.lastname@example.org with the words "contest entry" in the subject line. You could win an iPad Mini.
Faculty Technology Receptions
Wine, Cheese, Technology...The 10th Annual Faculty Technology Receptions
Welcome back to campus!
Please join your fellow professors, lecturers, instructors, researchers, and technology partners as we kick off the academic year at our 10th annual wine and cheese technology receptions. We have a wealth of services to share with you, as well as six wonderful wine and cheese pairings to sample.
New this year, find out about:
Lately we've noticed an increase in the number of bounced emails that contain spam messages. If you see these in your Inbox, it doesn't mean someone has hacked into your account and is using it to send spam all your friends and colleagues. IT Services has a useful article that explains everything: What occurs is that a spammer uses your email address as the From in spam or phish messages sent to others. That way, his true identity is hidden, and he also does not receive the bounce-backs of potentially tens or even thousands of emails.
Help! I think someone hacked my email account
Lately we've noticed an increase in the number of bounced emails that contain spam messages. If you see these in your Inbox, it doesn't mean someone has hacked into your account and is using it to send spam all your friends and colleagues.
IT Services has a useful article that explains everything:
What occurs is that a spammer uses your email address as the From in spam or phish messages sent to others. That way, his true identity is hidden, and he also does not receive the bounce-backs of potentially tens or even thousands of emails.
Email Problems on Wed. January 9th
From the ITS Website:
Jan. 9, 2013 - At 6:50am, IT Services began receiving reports of degraded performance with xmail and Sharepoint. The xmail problems affect users with Mac OSX running Apple Mail or Outlook 2011 or those using xmail via the web. Many users receive a pop-up regarding autodiscovery. IT Services technicians are working on the problem.
You can do some things using the web interface: http://xmail.uchicago.edu
Before You Leave For Break
Whether you're heading home for the holidays or staying on campus like the rest of us working stiffs, please consider these steps to help keep our workplace secure. Lock Your Doors and Windows If you leave your office, even for a short period of time, close and lock the door. Do not leave your keys in the door. Make sure that exterior doors are closed and windows locked when you leave your building. Make sure that any propped doors are closed and locked. Use Your Deadbolts
Broken bookmarks & The Shibboleth
Filtering your Junk
The new junkmail system from IT Services takes some work to train, but a little daily pruning on your part can help keep your Inbox clear of Junk and full of messages that you need to see. Here's now to review your messages and only keep what you really want:
Windows 7 Temp Profiles: What's the Opposite of Deja Vu?
If you use Windows 7, chances are at some point you will experience an odd sensation when logging into your computer. A sense that you've never been here before. George Carlin called it "Vuja De," but what it really is, in this case, is the Windows 7 temporary profile.
What it is:
University is Switching from cMail to xMail
The central IT group, IT Services (formerly NSIT) is working to move all email accounts off of the old mail server (cMail.uchicago.edu) to the campus Microsoft Exchange server. All College faculty and staff will receive an xMail account (if they don't already have one).
College IT will send you an email prior to your account migration. If you currently access your mail via the web, you'll go to https://xmail.uchicago.edu after the migration.
cVPN & Mountain Lion
Mac OS X has had a long and hard history with the UChicago VPN—The last time it worked properly was under Mac OS 10.4, and the Java applet at http://cvpn.uchicago.edu has been dicey at best ever since. There is a download available at answers.uchicago.edu for users of 10.4-10.7, but the version for 10.8 is not there yet.
New Phishing Scams
Here's a couple of the latest phishing scams that have landing in our inboxes:
Dear: University of Chicago Webmail subscriber, We hereby announce to you that your email account has exceeded its storage limit. You will be unable to send and receive mails and your email account will be deleted from our server. To avoid this problem, you are advised to verify your email account by clicking on the link below.
The second session of our Faculty Technology Reception will be help this Wednesday, September 28th, in the Stuart reading room. All faculty and staff are encouraged to come and learn about the many technological resources available at the University of Chicago, and talk to employees from A/V Services, College IT, IT Services, Safe Computing and more. There will be free refreshments. In addition, we'll be having our monthly Drupal meetups the last Thursday of every month, in Harper 284. They will be from 3-4:30pm, and are for people of all experience levels.